Warranty: Each unit's warranty varies.
Do you have a problem with this product?
Please contact us via phone or email and we'll forward your request to the manufacturer's service department as soon as possible.
Goods that are delivered faulty or defective are replaced, repaired, refunded or exchanged by us. Please make sure that you are purchasing the correct equipment for your needs - if you have any questions then please contact our customer services team on 1300-885-693.
Have you ordered the wrong unit or changed your mind?
Our suppliers charge 25% restocking fees if you change your mind about a purchase or order the wrong item and then want to exchange it for another, many additional people become involved to facilitate your return and we do not have control over this charge. If you do find that you have ordered the incorrect item then the following applies: If you are returning goods to us that are not damaged then they must be un-used, as-new and with all original packaging and instruction manuals intact. These goods can be returned unused at your expense within 5 working days.
If your shipment needs to be re-routed or returned to its original warehouse(s) after being picked up by a courier, more people are involved in the process.
You will be responsible for any re-delivery and restocking expenses unless there is transit damage, a manufacturing flaw, or an error on our part.
Please contact us before purchase if you have any queries regarding the units or want to double-check any details.
